FAQ

Do I need to pay for a child's ticket?
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Up to the age of 4 years old, every child can travel free of charge as long as he is together with an adult.

How can I cancel my ticket?
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In order to cancel your ticket, please write to info@saveatrain.com with a subject line "Ticket Cancelation". We will guide through the process. Please read the fare condition for each ticket to understand if you can cancel and get a refund.

How do I get my ticket?
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We will send you your e-ticket within up to 24hours to your email as soon as you complete the payment, if you didn’t receive it for some reason, please check your spam box and if it is not there, please email us to info@saveatrain.com.

How far in advance can I book?
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In general, Train tickets are released 3 months in advance and this is when you can place your train ticket booking.

How much money can I save on my train ride ?
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That's a good question! We recommend booking in advance since it is cheaper that way. Other than that - there are special deals for groups, same day return, and tickets over the weekend that can help you save money in advance on your train ticket.

Follow our blog and social channels to get notified of deals.

I tried to search for a train route but I didn't find any. Why?
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Most of the rail operators open their inventory 3 months before the journey. If your problem is different, please contact us at info@saveatrain.com and we will be happy to help.

What is the luggage allowance?
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This is what is great about trains, you can bring as many luggage as you want onboard the train at no extra cost.

What kind of discount do children get on train tickets?
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Whether a child can travel at a discounted rate or for free depends on the rail operator and age, when you search for the train, key all the relevant details and your price will automatically be adjusted depending on the passenger age.

 

What kind tickets types and discount can I get?
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When you search for a train ticket at saveatrain.com you automatically get the cheapest fares guaranteed.

Which countries do you currently offer tickets to ?
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With Save A Train you can travel all over Europe. We offer international routes and local routes in the following countries:

Italy, Germany, France, Netherlands, Austria, UK(London), Belgium, Switzerland, Luxemburg, Denmark, Poland, Czechia, Sweden, Hungary, Norway, Finland, Slovenia, Latvia and more to come.

Why should you buy from Save A Train?
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There are several reasons to buy from us:

 

1. You should know is that we always offer you the cheapest price. We don't charge you anything extra (no booking fees no credit card fees, we don't play games).

 

2. We have the largest payment selection that you won't find in other train websites.

 

3. You can buy easily with us in your own language.

 

4. With us, the process of booking and understanding what kind of ticket are you buying is very simple, and we are at your service for every question.